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Frequently Asked Questions
Below FAQ are some common concerns of our clients before purchasing or booking from our website, if you have other questions,
please just send it to denhancer21@gmail.com
How long does it takes to ship?
Shipping takes about 5-7 business days.
Can I modify or cancel my order?
Due to efforts on trying to ensure you get your products as soon as possible , we are unable to cancel or modify your order
I think my package was lost or stolen what do I do now?
All shipments will require a signature upon delivery. The Hair Shop is not responsible for lost or stolen items as well as addresses that are incorrect. Please contact the shipping carrier to file a claim. If you believe your package may have been lost or stolen, please contact our customer service team and we will do our best to assist you.
Can i get a refund if I change my mind on a product?
All orders are Final . No refund or exchanges of any kind.
How do i check the status of my order?
Once the processing time is up , you’ll receive a tracking number via email and you can track it from there.